COMPANY PROFILE

CONTACT US

BATTERIES

REPAIR PLUGS

VOLTAGE REGULATORS

OVERDRIVE PULLEYS

HIGH AMP ALTERNATORS

HEAVY DUTY ALTERNATORS

HIGH TORQUE STARTERS

HEAVY DUTY STARTERS

CLASSIC GENERATORS

GALLERY

PRODUCT POLICY

C.P. GENERATOR INC.

PHONE - 909-463-0606


POLICY INFORMATION

Please print this form for your information and warranty claims

WARRANTY INFORMATION-


*  All Alternators and Starters are fully covered from manufacturers defects for a minimum of One Year
   from date of purchase. (See custom built orders for more info)  
*  External voltage regulators are non refundable when installed.
*  Broken products due to improper handling or installation may void warranty coverage and 
   result in additional charges.
*  Damage to products caused by misuse including WATER / OIL leaks may void warranty.
*  Tampering or Disassembling with intent to inspect and/or repair by others, voids warranty.
*  Limited warranty on Classic Generators purchased without a new voltage regulator. 
   (We must test and approve your old voltage regulator to fully warranty generators).
   

CUSTOM BUILT  NON REFUNDABLE ORDERS-
 
*  High amp alternators are built to order and are non refundable
*  Orders that require specialized internal components not used in standard units 
*  Machine shop customized milling or welding.

CORE CHARGE REFUNDS-

*  All products must be shipped to our facility prepaid by customer.
*  Copy of receipts must accompany all packages for proper core refund.
*  Core charge will be refunded in the same method of payment.
*  Core product must be in good rebuildable condition - additional fees may apply to 
    hammer struck damaged units.
*  Core product must be received within 30 days for full credit - 50% refund after 30 days.


RETURN POLICY-

*  All uninstalled products may be returned within 14 days of purchase. (see custom built orders for more info) 
*  Copies of original purchase receipt must
accompany returned package.
*  Products must be uninstalled and in original packaging.  Additional charges may apply.
*  Returned package must be shipped prepaid. Shipping charges are non refundable.

WARRANTY CLAIMS AND SHIPPING YOUR PACKAGE TO OUR FACILITY-

*  All products must be shipped to our facility prepaid by customer.  We'll ship your package between
   1-3 days at no charge.
*  Copy of all sales receipts must accompany all packages for warranty verification.

ADDRESS:
13359 FOOTHILL BLVD. UNIT 300
FONTANA, CA.  92335 USA
ATTENTION: WARRANTY CLAIMS

BRIEFLY DESCRIBE THE PROBLEM YOU ARE EXPERIENCING BELOW:
What Year, Make, Model are you installing in?